BabyOnboarding
Help and support
Last updated: October 12, 2026
Find answers to common questions about BabyOnboarding.
How do I sign in?
When email delivery is configured and available, enter your email and the six-digit code sent to it. The code expires after 10 minutes and you remain signed in for up to 30 days. If the code does not arrive or delivery is unavailable, try again later. The demo without an account stays on this device.
Where can I see my progress?
Open Learn on the device where you started the lessons. Progress is individual and stays on that device; it does not move when you change devices or invite someone.
How do I start or end a rehearsal?
A rehearsal is optional. Set up 24, 48 or 72 hours in the app and invite at most one person. Alarms depend on device permissions and features; you can also choose not to turn them on.
How do I restore or manage a subscription?
Sign in to your verified app account and use Restore purchases in settings to check an eligible purchase. To change or cancel renewal, go to the store settings where you bought the subscription. Restoring a purchase does not transfer local progress.
How do I delete my account?
In the app, open Settings and choose Delete account. For the full steps and what is removed, visit the account deletion page. Cancel the subscription separately in the store.
Can I get health guidance here?
The baby is virtual and the lessons are educational. For a real health concern, speak with your health care team. The app does not assess emergencies or replace care.
Contact us
Support email: support@babyonboarding.app